Return Policy

Last updated: April 4, 2024


We want you to have a great experience with Outwave. If you aren't 100% satisfied with an order, please contact us at [email protected] within 14 days of the delivery date to initiate a return/refund/exchange.


  • Please include your order number when contacting us.
  • You may be responsible for return shipping. Original shipping costs are usually non-refundable.
  • Returned items must be in the original condition with the original packing.
  • Certain worn items are not eligible for refunds (fedoras, certainly).
  • Some sale items are not refundable, this will be indicated at the time of purchase.
  • Due to the unique nature of on-demand production, some items can only be exchanged.
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